Effective Date: June 1, 2024

Welcome to the Privacy Policy of LuxLav Travel (“LuxLav,” “we,” “our,” or “us”). At LuxLav, safeguarding your personal information and maintaining your trust are integral to our mission. This Privacy Policy is designed to offer transparency and clarity regarding how we manage your personal data when you interact with our travel services, visit our website, or use our mobile application. By utilizing our services, you consent to the practices described in this Privacy Policy.

The Platform is provided and controlled by LuxLav Travel LLC, located at 6160 Warren Parkway STE 100 Frisco, TX 75034. While this policy details LuxLav’s practices, it does not extend to the actions of entities or third parties not owned or controlled by us, including other vendors/suppliers and third parties offering products or services through our platform. It is your responsibility to ensure you have the necessary permissions and approvals for any personal information you disclose to us, in accordance with this Privacy Policy.

Additionally, our users confirm their compliance with relevant laws and consent requirements for the personal information provided to us, enabling us to fulfill the purposes outlined herein. We may update this Privacy Policy periodically, and we encourage you to review it regularly to stay informed of any changes. Your continued use of our platform following such updates constitutes acceptance of the revised Privacy Policy terms.

Thank you for entrusting LuxLav with your personal information. We are dedicated to providing a secure and reliable environment for all our users.

1. SCOPE OF THIS PRIVACY POLICY:

1.1 This Privacy Policy outlines our practices for collecting, using, disclosing, and processing personal information pertaining to:

a) Our websites and application (collectively known as the “Platform”) that display or reference this Privacy Policy, along with associated services, products, and technological solutions (collectively, the “Services”).

b) Current, former, and potential users, advertisers, business partners, suppliers, vendors and other stakeholders.

c) Other individuals who engage with our Services, whose personal information we gather in connection with the Services, or who interact or communicate with us regarding our Services or business.

1.2 Our approach to handling personal information may differ based on specific situations. This Privacy Policy provides a comprehensive overview of our general privacy and data protection practices.

2. DATA COLLECTION:

2.1 Personal Information: LuxLav Travel collects essential personal data during your interactions with our platform and while using our services. This may include, but is not limited to, your personal details, platform activity, payment information, and social connections. This information is crucial for efficient data processing and ensuring a seamless user experience.

2.2 Device Information: To enhance your browsing experience, we automatically gather device-related data such as your IP address, browser type, operating system, and browsing behavior. This helps us tailor our platform for better compatibility and smooth navigation.

2.3 Usage Analytics: In our commitment to improving user experience, we collect usage statistics, including pages visited, time spent on each page, and viewed content. By analyzing these patterns, we refine our services to offer a more personalized and enjoyable online journey.

2.4 Technical Details: We may collect technical data such as your login credentials, time zone settings, browser specifications, IP address, geographical location, operating system details, and identity documentation.

2.5 Communications Information: This includes information related to communications you send to us through contact forms on our website, email, or any other mode of communication.

2.6 Payment Information: We gather data related to payment methods, including credit card details, to facilitate secure transactions.

2.7 Marketing Data: Occasionally, we conduct surveys, contests, or events where we may use your LuxLav Travel account details to identify you. Additionally, information provided by you, such as your name, email address, phone number, organization name and address, and employer details (if applicable), may be collected. We might also engage third-party service providers to gather business-related data about your employer for potential service offerings or analytical purposes.

2.8 Subscription to Our Email List: When you subscribe to our email list, we use your email address to send you updates, news, and promotional messages.

2.9 Data Collection for Legal Compliance: We collect data to comply with legal requests or handle litigation, including data required to demonstrate LuxLav Travel’s adherence to its obligations and manage legal proceedings.

2.10 Third-Party Platforms: If you interact with us on third-party platforms or link to our services with a third-party account, we may collect personal information about you from those platforms. We may also gather information shared or made public on your account. Please refer to the respective platform’s privacy notices for details about their data practices.

3. DATA UTILIZATION AND PURPOSES:

3.1 Personalized Marketing Communications: LuxLav Travel uses the contact information provided by users to deliver tailored updates, promotional offers, and information about our latest products and services. This ensures that our communications are aligned with user preferences, providing a personalized experience and keeping users informed about relevant offers.

3.2 Integration and Collaboration Platform: Our platform serves as a centralized hub to enhance user experience by integrating various functionalities and encouraging user collaboration. This fosters a more connected and efficient experience, making the platform more user-friendly.

3.3 Continuous Improvement of LuxLav Travel: We prioritize ongoing enhancement by seeking user feedback and analyzing interactions to refine our platform, services, and overall user experience. This includes using your information to improve our technology, such as machine learning models and algorithms, ensuring we stay responsive to user needs and market trends.

3.4 Data Integrity and Security Measures: We are committed to protecting user data integrity by employing robust security measures, including encryption and secure access controls. These measures ensure the security of personal information and transactions, maintaining a safe environment for users.

3.5 Fraud Prevention Measures: To ensure a secure environment, we implement measures to prevent fraudulent activities. This includes monitoring for suspicious behavior, utilizing advanced authentication methods, and maintaining lists to identify and prevent fraud.

3.6 Compliance with Legal Requirements: We process user data based on various legal grounds, including consent, contractual obligations, legal compliance, and legitimate interests, always respecting user rights and complying with federal and state laws.

3.7 Dedicated Customer Support: Our customer support team is available to assist users with any queries, concerns, or issues encountered while using our platform. This ensures users have the necessary support and guidance for a smooth interaction with our website.

3.8 Third-Party Partnerships: We may share personal information with third-party partners, vendors and suppliers to offer products or services that complement our own, enhancing the user experience.

3.9 Securing and Protecting Our Business: Your information may be used to secure and protect our business operations, assets, services, network, information, and technology resources. This includes investigating and preventing fraud and addressing potential threats to rights or safety.

3.10 Defending Our Legal Rights: We use your information to defend our legal rights, manage and respond to legal disputes and claims, and establish, defend, or protect our rights or interests.

3.11 Auditing, Reporting, Corporate Governance, and Internal Operations: The information we collect may be used for auditing, reporting, corporate governance, and internal operations. This includes financial, tax, and accounting audits, privacy, security, and financial controls, risk assessment, compliance with legal obligations, and general business functions.

3.12 Other Circumstances: In certain situations, we may seek user consent to disclose information to third parties not explicitly described in this Privacy Policy.

4. SHARING AND DISCLOSURE OF YOUR INFORMATION:

4.1 Legal Obligations and Protection of Rights:

LuxLav Travel may disclose your information to comply with legal obligations, respond to legal processes, investigate potential violations of our policies, or protect the rights, property, and safety of others. This may include sharing information with entities involved in fraud prevention and credit risk mitigation.

4.2 Third-Party Service Providers:

We may share your information with third-party service providers that assist in the operation of our platform and the delivery of our services. These providers include, but are not limited to, payment processors, data analysts, email service providers, hosting services, customer support, and marketing partners. These third parties are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed.

4.3 Marketing Communications:

With your consent, or where permitted by law, we may share your information with third parties for marketing purposes. You have the right to withdraw your consent at any time.

4.4 Third-Party Advertisers:

LuxLav Travel may collaborate with third-party advertising companies to display advertisements on our platform and other sites. These companies may use information about your visits to our platform and other websites to show you advertisements about products and services that may be of interest to you.

4.5 Affiliates:

We may share your information with our affiliates, including subsidiaries, vendors, suppliers, business partners, or companies under common ownership, who are required to comply with this Privacy Policy. This sharing enables us to offer you specific products, services, or promotions.

4.6 Social Media Interactions:

If you access our platform through a social network, your contacts on that network may see your name, profile photo, and activity descriptions. Please review the privacy settings and policies of the social network to understand how your information may be shared and used.

4.7 Business Transfers:

In the event of a merger, sale, reorganization, acquisition, or other transfer of our assets, your information may be transferred to the acquiring or successor entity. If LuxLav Travel undergoes bankruptcy or ceases operations, your information may be transferred as an asset to a third party. You acknowledge that such transfers may occur and that the recipient of your information may continue to use it as set forth in this Privacy Policy.

5. COOKIE POLICY DISCLAIMER:

5.1 We use cookies on our platform to enhance your experience, personalize content and ads, provide social media features, and analyze our traffic. By using our platform, you consent to our use of cookies in accordance with our Cookie Policy. For more detailed information on how we use cookies and manage your preferences, please refer to our complete Cookie Policy, available here.

6. DATA RETENTION AND SECURITY PROTOCOLS:

6.1 Data Retention Policy: LuxLav Travel retains user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon request, we promptly delete user data in accordance with user preferences and legal requirements.

6.2 Storage and Accessibility:

a) User Data Storage: User data collected through our platform is stored within secure facilities located in the state of Texas, USA. We adhere to stringent privacy standards and limit access to authorized personnel to ensure confidentiality and data protection.

b) Data Transfers: In certain circumstances, data may be transferred outside of the state of Texas or the United States in accordance with our Privacy Policy and established data security protocols.

6.3 Security Procedures:

a) Encryption and Data Protection: We employ industry-standard security measures, including encryption, to protect your personal information from unauthorized access and maintain data accuracy.

b) Limitations of Security: While we implement robust security measures, such as encryption and access controls, we cannot guarantee absolute protection against unauthorized third-party intrusions, such as hacking attempts.

c) No Warranties: LuxLav Travel provides no express or implied warranties regarding the security of our website or the integrity of personal data transmitted through our platform.

d) Disclaimer of Liability: LuxLav Travel disclaims liability for any security breaches or unauthorized actions by third parties that may result in the acquisition of personal data despite our security measures.

e) Prohibited Actions: Users are strictly prohibited from attempting to circumvent or bypass our security measures. Any guarantees regarding the security of our website and the integrity of personal data are explicitly disclaimed.

7. YOUR CHOICES AND RIGHTS:

7.1 At LuxLav Travel, we respect your rights concerning your personal information. You have the following rights:

a) Access and Update: You can access and update your personal information directly through your account settings on our platform.

b) Deletion: You have the right to request the deletion of your personal information, subject to legal obligations and our data retention policies.

c) Object and Restrict: You can object to or request restrictions on the processing of your personal information under certain circumstances.

d) Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

e) Unsubscribe from Promotional Emails: If you no longer wish to receive promotional emails from us, you can simply click the “unsubscribe” link provided in the emails. We promptly process all unsubscribe requests to honor your preferences.

f) Essential Communication: Even if you opt out of promotional emails, we may still contact you for essential transactional or administrative purposes. This includes account verification, payment confirmations, updates to service features, and security notices as required by law.

g) Managing Tracking Tools: Please refer to your device or browser’s technical documentation for instructions on how to manage or disable cookies and other tracking tools. Note that disabling these tools may affect certain features provided by our services and may prevent us and our partners from tracking your browsing activities for targeted advertising purposes.

8. EXTERNAL LINKS AND THIRD-PARTY WEBSITES:

8.1 LuxLav Travel’s platform may contain links to third-party websites and applications, such as advertisements and external services, that are not operated or controlled by us. When you access these external sites through our platform, any information you provide to these third parties is beyond the scope of this Privacy Policy. We cannot guarantee the security and privacy of your data on these external sites. It is recommended that you carefully review the privacy policies and practices of these third-party websites before disclosing any personal information. Take necessary precautions to protect your privacy and security. Please note that LuxLav Travel is not responsible for the content or privacy practices of any third parties, including external sites, services, or applications linked to or from our platform.

9. PRIVACY OF CHILDREN:

9.1 LuxLav Travel does not knowingly request, collect, sell, or distribute any personal information from individuals under the age of 18, nor do we allow them to register as users on our platform. Our platform and its content are not directed at children under the age of 18. If we discover that we have inadvertently collected personal information from a child under 18 without parental consent, we will promptly delete such information from our records. If you are a parent or legal guardian and believe that we may have collected personal information about your child, please contact us immediately at info@luxlavtravel.com so that we can take appropriate action.

10. UPDATES TO OUR PRIVACY POLICY:

10.1 Regular Updates: At LuxLav Travel, we are committed to maintaining transparency and safeguarding your privacy. To ensure that you are informed about how we handle your personal information, we regularly review and enhance our privacy policy. Any revisions will be promptly communicated and made available on this webpage. We encourage you to visit this page periodically to stay informed of any updates.

10.2 Notification of Changes: We may update this Privacy Policy periodically to reflect changes in our practices and operations. Significant changes will be communicated by updating the ‘last modified’ date at the top of this Privacy Policy and posting it on our platform or through other suitable means. By continuing to use LuxLav Travel after the updated Privacy Policy comes into effect, you acknowledge that you have reviewed, understood, and agreed to the current version of the Privacy Policy.

11. CONTACT US

11.1 If you have any questions, wish to access your data, or want to exercise any rights regarding your personal information, please contact us at: info@luxlavtravel.com.

Updated On: June 20, 2024